Shipping / Payments / Returns

Please Note: We only ship to Canada and the USA.

Payments

Place your selected items into your cart. When finished shopping, you may checkout by using your Visa, MasterCard, Discover, PayPal. Payment information is transmitted using SSL encryption technology, so your information is safe with us!  ALL PRICES ARE IN USD.

Shipping

Our current turnaround time is 3 or 4 days for in stock items. This does not include shipping times. Expect an additional 5 to 6 days transit time for ground shipping methods (Canada Post Expedited).  For all orders we charge a flat rate of $15.

Occasionally your order may take up to 7-10 business days. If you are in a hurry to get your scrumptious products, please contact us and we will do our best to rush your order.

Back-Orders: If an item your order is currently out of stock, we will contact you immediately via email. We reserve the right to make substitutions.

Returns / Exchanges

As of June 18, 2012 we will no longer accept returns due to the nature of our products. If you experience a problem, please contact us

Please contact us before returning any merchandise. Please explain the reason for your return or exchange. Your comments are very important to us. Once you contact us, we will advise you of where to send your returned merchandise. A re-stocking charge of 15% will be deducted from your return.  Purchaser will be responsible for paying shipping costs for refunds. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Returned items should be new and unused, in their original packaging. Items must be received within 30 days of order. Please do not ship items without first contacting us.

If you receive products which were damaged in transit, we must be notified within 48 hours of delivery. Please retain all packaging materials.

For your security, please return your item with a reliable courier and retain your order information. Belly Buttons & Babies Inc. is not responsible for items damaged or lost in transit.

FAQ

Frequently Asked Questions

Are prices in CAD or USD dollars?

At this time all pricing is in US dollars.  All products are shipped from Canada.

Where are products shipped from?

All of our orders are shipped from Canada.

Is your packaging eco-friendly?

We are conscious of our packaging outlay and the environment. Because of this we reuse clean shipping boxes where possible. We request that you reuse or recycle any of the packaging sent to you. We’re all in this together and appreciate your help!

What are your products shelf life?

Because our products are made using varied natural ingredients we recommend using our products within 12 months for freshest “consumption.” You can help extend the life of your products by storing them in their original, closed container in a cool, dry environment up to 18 months.

What are your EWG Ratings?

For a full list of our scores please check out our EWG.org Ratings

Are your products all-natural?

We strive to use the most natural products possible. All of our ingredients are natural… (All products are always human tested first–a rule you should follow for yourself especially if you have sensitive skin).

Have products been tested on animals?

No. We respect all living creatures and therefore never test any of our products on animals. All of our products ARE tested, however, on live human beings. We’re part of The Leaping Bunny Program and provide the best assurance that no new animal testing is used in any phase of product development of our products.